We want you to be completely satisfied with your purchase from Harmony Fragrance. If, for any reason, you are not entirely happy with your order, we offer a straightforward refund policy to ensure your peace of mind.
Refunds
We provide a 14-day money-back guarantee on all our products. If you are not satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund. Please note that to be eligible for a return, your item must be unused and in the same condition that you received it containing 95% or more of the original liquid in the bottle. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase, and any shipping costs associated with the return will be the customer’s responsibility.
Easy Return Process
To initiate a return, please contact our customer support team at Contact. They will guide you through the return process and provide you with the necessary instructions. Once we receive and inspect the returned item, we will issue a refund to your original payment method.
Damaged or Defective Products
In the rare event that you receive a damaged or defective product, please contact us immediately. We will gladly replace the item or issue a refund, including any applicable shipping charges.
Customer Satisfaction
Your satisfaction is our top priority, and we strive to provide the highest level of customer service. If you have any questions, concerns, or need further assistance regarding our refund policy, please don’t hesitate to reach out to us.
